My Discourse instance is private and focuses on board games. I invited about ten people to test it and see if everything works, and some of them told me: “Discourse still feels a bit dated, like a 2010–2015 interface.” They’d rather use Discord
What do your users think about your Discourse interface?
imho Meta Branded (on dark theme particularly) looks very modern and fresh.
You can follow up with Theme updates, the main issue is Chat focus vs Topics - Chat is ephemeral and usually requires a group “in attendance” to make it make sense. Topics are longer form and meant for more substantive async discussion with longer lasting material - what’s your goal with your site?
The purpose of my post is to present games with sheets including descriptions, videos, rules, etc. I use topics to create tables for playing (thanks to @merefield for the location plugin, the event, and custom wizard to simplify table creation).
Ah, it’s so hard to find a solution that will please everyone, and I think people want ephemeral discussions that don’t really make sense compared to more substantial discussions.
If you’re looking to convince them, it might be worth noting there’s a tradeoff. Discourse gives you more control over your site’s appearance and your data. Discord looks slicker partly because everyone gets the same experience, designed and controlled by Discord.
Based on your screenshots specifically, maybe starting with a little less customization could make it feel like a more polished experience? The grey category banner feels a little out of place with the rest of the styles, for example.
One of my users has several times said it is [expletive] confusing. One point of confusion is a lack of clarity whether something is a public topic or a DM.
Any ideas what they expect to be different about the two? currently we rely on the big envelope icon near the title, but always open to more suggestions. We had made PM messages look a little more like rounded bubbles for a little while, but ended up simplifying.
This has come up from time to time, and the answer has been that the Meta Branded theme will stay exclusive to Meta. Our own custom branded themes are up to us.
I’m not sure. In our particular case, I post a monthly update topic, and at the same time send out a multi-recipient DM. So there are two things with a similar semantic content. Possibly a different colour scheme would help, although it might only help a frequent visitor once they’ve learned their way around.