Quoting stopped working

Product Support

AI-generated summary

The user patrickemin reported that quoting stopped working on their Discourse site, affecting both Firefox PC and mobile. They noted that while the quote syntax appears correctly in the composer, the quoted text doesn’t display when published. putty asked whether the issue was with the quote tools or manual quote blocks. patrickemin clarified that selecting text and clicking the quote button inserts the correct syntax but fails to render the quote. The issue may be related to a known problem with smart quotes breaking the quote template linked here. tobiaseigen suggested checking if quoting works on meta.discourse.org and using safe mode to isolate the issue, possibly due to a plugin or theme. Jonathan5 pointed out that selecting the entire previous post for quoting results in its automatic removal, which was confirmed by patrickemin. Jonathan5 explained this behavior is controlled by the Remove full quote setting, with further details in the official guide. patrickemin confirmed the solution and thanked the community.

1

Hi, tried on Firefox PC and mobile, today, the quote functionality on my Discourse site doesn’t work anymore. Any idea? Thanks.

3

Are you referring to the quote tools when you hover or even when you manually enter the quote block in the composer?

[quote] [/quote]

4

I am selecting the text I want to quote, then I click on the quote link in the mini toolbar that appears. The quote code appears correctly in the answer, then no quote is shown when the answer is published.

5

Might be linked to that?

7

Have you resolved this issue?

Does quoting work here on meta? If not then you might want to try another browser - that post by Renato might be a good lead.

If quoting does work here then the issue is likely a plugin or theme component on your site. Please try going to https://yoursite/safe-mode to try accessing your site without plugins or themes and see if it works there. If so, then you need to isolate the problem theme or plugin.

8

Might it be the thing where a quotation of the entire previous post is removed?

9

Yes, that is a clever thought! If you select the entire last post in your reply it will be removed. I am doing that right now.

edit: in this case it’s easy to tell in the revision history what is happening.

Screenshot 2025-04-26 at 10.30.36 AM
Screenshot 2025-04-26 at 10.30.36 AM1160×425 37 KB

10

Well yes it works if I do not select all the text.

11

Cool. You can change it using this setting:

Remove full quote

Automatically remove quotation if (a) it appears at the start of a post, (b) it is of an entire post, and (c) it is from the immediately preceding post. For details, see Removal of full quotes from direct replies

See also: More detail for `remove full quote` setting description

12

Perfect, thanks !