My users are getting the following when they try to signup: “New registrations are not allowed from your IP address (maximum limit reached). Contact a staff member.” I didn’t set a limit that I know of, so not sure why this is happening. We are all at the same three IP address because the forum is…

Either relax the limit in site settings or make sure there is at least one staff member from each IP.

What is that setting called though? I can’t find it.

Go to Settings and search for ‘registration’ - have a look for “max new accounts per registration ip” It’s in the ‘spam’ menu item in Admin > Settings.

If I make it 0 will it be unlimited?

Not sure - make it six nines to be safe (don’t go too high or it might overflow)

We protect against overflows in settings because this has happened many times before.

Ok sorry my IP was blocked. I authorized it and it’s now working.

[صورة] lisajill: max new accounts per registration i thankq this replay is good for me :grinning:

Hi Jeff, I relaxed the settings and also restarted the instance but still facing this error “errors”:{“ip_address”:[“New registrations are not allowed from your IP address.”]} Anything else I can try? Or do to debug better? Thanks, Evan

حد التسجيل من عنوان IP

الدعم

Martin_Delille (Martin Delille) 12 يناير 2019، 4:10م 13

I changed the option to 100 and I still have the issue. Does it take some time to be taken into account?

الموضوع		الردود	مرات العرض
HELP! "New registrations are not allowed from your IP address?" Marketplace	4	3347	4 يناير 2020
Remover maximum amount of registration Support	19	1241	29 فبراير 2020
Bypass "Max new accounts per registration IP" limit when creating users via API Support rest-api	3	154	9 يونيو 2025
Allow multiple accounts to register from the same IP address Site Management how-to , users	0	4142	17 يناير 2019
Error- too many users on an ip Support	4	746	10 يوليو 2021

حد التسجيل من عنوان IP

الموضوعات ذات الصلة