Hello.
In a forum I moderate for, a moderator was removed several months ago but they still have the moderator flair icon next to their avatar, and neither me (a moderator) nor a Forum admin can figure out how to actually remove this flair from them.
Our forum is currently on 3.6.0.beta2-latest and was just updated today to that, and the flair still remains.
How can we remove this flair icon from the user?
You can impersonate the user and remove the flair. IIRC when a user leaves a group that has a flair, the flair stays. I believe it can be removed in the user preferences.
My forum admin tried that earlier and the flair dropdown was not there.
Seems like this bug has been here for a while, reported here:
You may also want to try the Rails command suggested in User flair remains after user is removed from group.
Just to confirm if you are using category moderator groups that they are not in any of those groups?
Hello, we managed to isolate the cause and fix it a few days ago.
The former moderator was not a member of any flared group. What we had to do was add them to another group with a flair, then the admin impersonated and changed the Flair to “none” and then we removed them from the group.
Seems like a general bug where if you are removed from a group with a flair equipped, the flair stays despite not being a member.