Hi everyone, Ill keep it short and sweet… when people come to our site they are greeted by a pop-up… [image] i have looked everywhere and I cant seem to find a way to edit this or remove … any help greatly appreciated

try this, this might help you < yourdomain >/search?expanded=true&q=in%3Apinned%20status%3Apublic

it’s called a Banner Topic. go to that topic, click on the tool icon [image] Click on Pin Topic [image] then right at the bottom it should show you to unpin banner topic

Thanks for the speedy reply, Im confused as this is before you login?

yes, its a topic that was created to show up for users. when they press the dismiss they wont see it again. it might be an unlisted topic that was pinned. only admin will be able to find it.

thanks for the reply, im admin so ill begin the search lol

[imagen] IAmGav: < yourdomain >/search?expanded=true&q=in%3Apinned%20status%3Apublic Thanks for the help, I didn’t find it with that link but with it I used an old topic to edit then remove… appreciate the help good sir you are a star !! couldn’t of done it without your help thankyou

Eliminar un tema destacado

Soporte

IAmGav (Gavin Perch) 2 Octubre, 2021 10:26 4

Sí, es un tema creado para que aparezca para los usuarios. Cuando presionen “Descartar”, no lo verán de nuevo.

Podría ser un tema no listado que está fijado. Solo los administradores podrán encontrarlo.

Quoting locked thread as part of a reply

Tema		Respuestas	Vistas
How to Unpin this Topic from Banner Area Support pinned-topics	7	71	1 Mayo 2026
How to enable a banner topic? Support	17	4375	8 Junio 2024
"Un-pin Topic" button does not display while a topic is unlisted Bug unlisting	3	680	24 Septiembre 2018
How to create the site banner with an already pinned topic? Support	7	620	30 Noviembre 2023
How to Pin topic to top? Support	10	8675	25 Junio 2019

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