Reply key / email address check not working? (replies by email)

Could you let me know what you did to make this work please? I’m still having problems with Discourse rejecting legitimate post-by-emails from users. Very frustrating, trying to explain this issue to the users in question.

Ultimately I’d much prefer if I could just disable the check that Discourse performs on the email address of incoming mails (which is fallible to address spoofing and unnecessary, as the reply key is checked).