I want to setup some categories which are receiving administrative requests by email (i.e. mails that are sent to admin@mydomain.com ). That category also accepts anonymous emails. That works just fine, but I have to allow everyone to be able to write into that category, otherwise the email is rejec…

Then maybe Private Topics Plugin is something that would help you

Why do you want to use a category? Maybe a group inbox would better fit your needs I think you could try something similar to what the @team does. [immagine] How Does Team Discourse Use Discourse? Support Ticketing We also use Discourse as a private email support portal which allows our entire …

Yeah, I’ve done that for now, but I thought a category would make it easier to track which messages have been taken care of. I’ll look at that solution you linked to, thanks!

Oh, wow. That’s exactly the solution for my problem! Thanks, @Moin

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Supporto

Moin 7 Marzo 2024, 3:07pm 4

Allora forse Private Topics Plugin è qualcosa che potrebbe aiutarti

Argomento		Risposte	Visualizzazioni
Private support categories: staged users can email in, but not registered users Support	4	1609	Marzo 27, 2019
Creating a topic via email without write access to the category? Support	3	1730	Gennaio 11, 2019
Receiving emails to staff category fails Support	2	474	Aprile 1, 2018
User-support category: works for anonymous, not for existing users Support	1	508	Aprile 19, 2022
Send an Mail to a group/category wich allows anonymous mails not working Support email	2	568	Ottobre 11, 2022

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