Review and update topics related to FAQ & Guidelines links

Hmmmm, it does? I don’t see an FAQ link in the sidebar – that was deprecated. The Guidelines link goes to Guidelines - Discourse Meta.

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(I figure Steph is talking about her own site there.)

This prompted me to try to sort out my FAQ vs. Guidelines situation, which has had me a little confused.

In Feb we saw the announcement Renaming FAQ to Guidelines, and it sounds like maybe Discourse hosted instances have this enabled..?:

…but I’m self-hosted (and updated) and still have FAQ in the sidebar and on the About page. The url is /faq with the "Edit this page’ link pointing to /t/guidelines. The FAQ links render the Guidelines page.

Upon adding an external link to FAQ_URL I get a new “Guidelines” link on the About page. FAQ links remain in the sidebar and on the About page, but now point to the external FAQ page.

I believe this is the “old” expected behavior. The announcement says the change takes effect “When you opt in to this change” but I don’t find anything in Admin to do this. I gather I’d have to enable the hidden site setting rename_faq_to_guidelines to enable the new change:

Am I on the right track?

I searched and didn’t find anything specifically covering this, sorry if I missed something.

4 Likes

Yikes, you’re right – appreciate you! I am so used to talking with hosted customers that I forgot to switch context.

Do we have some documentation gaps to fill?

From ask.discourse:

Renaming FAQ to Guidelines in Discourse AI

HAWK:

(I figure Steph is talking about her own site there.)

This prompted me to try to sort out my FAQ vs. Guidelines situation, which has had me a little confused.

In Feb we saw the announcement Renaming FAQ to Guidelines, and it sounds like maybe Discourse hosted instances have this enabled..?:

…but I’m self-hosted (and updated) and still have FAQ in the sidebar and on the About page. The url is /faq with the "Edit this page’ link pointing to /t/guidelines. The FAQ links render the Guidelines page.

Upon adding an external link to FAQ_URL I get a new “Guidelines” link on the About page. FAQ links remain in the sidebar and on the About page, but now point to the external FAQ page.

I believe this is the “old” expected behavior. The announcement says it takes effect “When you opt in to this change” but I don’t find anything in Admin to do this. I gather I’d have to enable the hidden site setting rename_faq_to_guidelines to enable the new change:

Am I on the right track?

I searched and didn’t find anything specifically covering this, sorry if I missed something.

DiscourseHelper:

Thinking

Searching
Searching for: how to enable the guidelines renaming for the faq page, is there a hidden setting to rename FAQ to guidelines, what does the rename_faq_to_guidelines site setting do, how to migrate from FAQ to Guidelines, why do I still see FAQ if I am self-hosted after recent Discourse updates, is there an admin UI toggle for renaming FAQ to Guidelines or do I need to set a hidden setting manually

Reading
Read: Renaming FAQ to Guidelines

Reading
Read: Using Hidden Site Settings

Reading
Read: Hidden Site Settings Reference Guide

Searching site settings
Found 0 results for ‘rename_faq_to_guidelines’

You are correct—Discourse announced the change to rename the FAQ page to Guidelines (see announcement), but on self-hosted sites, this is not enabled by default. There is no toggle in the standard Discourse admin UI to enable this; instead, you need to enable a hidden site setting called rename_faq_to_guidelines.

This setting is hidden and cannot be adjusted through the usual admin settings panel. As documented in the Meta how-to on hidden site settings, you can modify hidden settings like this from the Rails console:

  1. Access your Rails console:

    cd /var/discourse
    ./launcher enter app
    rails c
    
  2. Set the hidden setting:

    SiteSetting.rename_faq_to_guidelines = true
    
  3. Exit the console:
    Just type exit when you’re done.

After this, Discourse should use “Guidelines” instead of “FAQ” in the sidebar and elsewhere, and /faq will redirect to /guidelines.

If you want to use an external FAQ, you can still use the faq_url setting, which will override the sidebar link even after the rename.

References:

Let me know if you need more details on editing hidden site settings or anything else related!

2 Likes

Oh wow – AskBot wasn’t as helpful for my query. I just got a repeat of the announcement content.

But yes, the announcement and several older topics related to FAQs & Guidelines could probably use a review. I have a list started… should we move this to a new topic?

3 Likes

I can tag or assign it, but if you have a list or a system in place with the other mods, I won’t interfere. Let me know your pref.

Edit… I understand now. We could either do a new topic with a documentation list for updating or we could tag topics as they come up like this. Your team can decide @Danielle.

2 Likes

Not sure how this should be processed, but I moved the thread for now just to declutter the original topic.

The 2026 Feb 3 announcement Renaming FAQ to Guidelines currently says the change is available if you simply “opt in.” It could use an update noting that self-hosters must enable the hidden site setting rename_faq_to_guidelines – and a link to Using Hidden Site Settings.

There are at least a few docs & related topics that now have some outdated information. I’ve found these – there may be more:

docs

2023 Nov: Customizing FAQs and Guidelines - Documentation / Site Management – review & update

2014 Jul: Update the FAQ, Privacy Policy, and Terms of Service - Documentation / Site Management – review & update

support

2026 Feb: About menu on mobile is messed up - Support – maybe post a link to an updated doc?

2023 Mar: Customizing FAQ / Guidelines Pages - Support – close?

2018 Apr: FAQ vs Rules/Guidelines - Contribute / UX – link to updated doc, or close?

2018 Apr: Default FAQ page - Contribute / UX – close?

2015 Nov: Why is Guidelines called FAQ? Can we link to GUIDELINES and FAQ from hamburger menu? – close?

feature

2018 Aug: Option for custom “Guidelines” URL (not FAQ)? - Contribute / Feature – close?

1 Like

We’re going to have a chat about it tomorrow and I’ll report back here for everyone. :smiley: