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AI-generated summary

In a UX feedback thread titled “Review UX feedback,” ganncamp shares detailed observations about the review queue interface, highlighting usability issues such as excessive scrolling in the Flag Approved list, opaque explanations for rejected flags, confusing indicators on flagged posts, and the hidden location of the review tool under the hamburger menu. They suggest improvements like a compact list view, clearer flag status indicators, and moving review into the Admin interface. JammyDodger acknowledges the feedback positively and notes redesigns are in progress, including moving moderation history into the flag modal — an idea ganncamp enthusiastically supports. ClawdiaWolf and JammyDodger discuss the non-intuitive behavior of clicking the flag icon, which re-flags instead of revealing details — a usability gap ClawdiaWolf discovered accidentally on mobile. JammyDodger admits they’ve been using the post wrench unnecessarily due to this obscurity. The thread reflects a collaborative effort to improve moderation UX, with users identifying pain points and suggesting concrete, actionable fixes.

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How that I’ve found the review queue, I have some feedback

  • In scrolling through the [Flag] Approved list, I find that my colleagues have been doing a lot more review than I was aware of. Some of them delete the spammer account (awesome!) and some of them simply approve the flag (that’s cool too). I would like to make sure the accounts are deleted/blocked, but the presentation isn’t conducive to that. Since it’s full-detail, this means a lot of scrolling to find the accounts I want to delete. A compact list, similar to New, Latest &etc would be useful. Either that or a way to see a list of spammer alleged accounts, probably with all the (user deleted) instances collapsed, would be helpful.
  • for some of the ‘flag rejected’ posts I’d like to understand why they were flagged in the first place. When I click the ?, what I see is entirely opaque to me:
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  • since review is an admin function at least as important as Customize, I kinda expected it to be found in the Admin interface instead of hidden (by default) under ‘More’ in the hamburger menu
  • I also have 0 understanding of the review settings, & the interface doesn’t help me:
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  • the indicators on a flagged post are confusing
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    Let’s pretend I’m not the one who reviewed the flag on this one. My questions would be:
    • did the reviewer reject the post (i.e. confirm the flag) or reject the flag?
    • ‘system 97% :-1:’ means… System is wrong 97% of the time? System gives a :-1: to 97% of posts?
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Why can't I override the robot?
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Honestly, this is great. :slight_smile: Thank you for this. :pray: There are a couple of redesign proposals for those screens in the pipeline that may help, but also a couple of other points you mention that we may be able to do something about too. :crossed_fingers:

I’ll also cross post the bit about moving the moderation history into the flag modal too :+1:

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This is something that annoys me personally as it’s not obvious that clicking the flag count as a mod/admin takes you to that post’s flag(s) in the queue.

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I did not know that. That is quite a subtle one. I’ve been using the post wrench this whole time like a chump. :slight_smile:

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I only found it by pure chance because I was trying to reflag a post on the NaNoWriMo forums using my phone and accidentally tapped the count.

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