Ruby hash syntax being displayed in emails sent to deleted users

selase · November 18, 2025, 11:51am

We’ve merged a fix for the issue in the OP. I’ve moved the report related to staged users into its own topic to make it easier to track pending a fix.

github.com/discourse/discourse

FIX: Missing/incorrect flag reason in `account_deleted` emails

main ← fix/deleted-user-email

opened 04:43PM - 24 Sep 25 UTC

s3lase

+89 -8

`UserNotifications#account_deleted` builds a localized flag reason from the revi…ewable’s first `reviewable_score` (falling back to `spam` if none is found). Currently, some score types (e.g. `needs_approval`) are not covered. In cases where a "Needs Approval" flag led to an account deletion, the lookup key could end up as `flag_reasons.`, causing the entire `flag_reasons` section to be rendered instead of a single entry. This change adds support for additional score types (like `needs_approval`). If no translation exists (e.g. custom flags), the flag’s description will be used if available, before falling back to the default `spam` reason. More context: https://meta.discourse.org/t/ruby-hash-syntax-being-displayed-in-emails-sent-to-deleted-users/382411

Topic		Replies	Views
User deleted email is sent even when deletion failed Bug review-queue	0	56	May 30, 2025
Flag reason/s Support	4	510	November 10, 2022
Can we turn off emails to deleted users and stop contacting our spammers? Support email	11	126	September 17, 2025
Feedback on the new Review Queue (2019) Announcements new-feature , review-queue	262	17430	March 11, 2023
Link to guidelines in email about user deletion for private forums UX review-queue	1	76	July 10, 2025

Ruby hash syntax being displayed in emails sent to deleted users

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