I would like to suggest that the email regarding unhandled flags should go to the moderators group, thus emailing all moderators and admins. Sometimes the contact email might be an admin who only handles the back end of the site, or someone who works 9-5, and thus is of no help when a flag is unhandled at outside of those hours.
There is one more weird thing. There are three users explicitly @mentioned in that post. However, we actually have 4 moderators. What’s up with that?
btw: I am not saying that it’s a bad thing that it goes only to mods and not admins…