שגיאת שרת 500 ב-"מיילים > תקציר תצוגה מקדימה"

תמיכה

סיכום מבוסס בינה מלאכותית

Ben_Sutton reported a Server 500 Error when accessing the “Emails > Preview Summary” page, accompanied by screenshots. JammyDodger suggested checking the /logs page and browser console for more details, as well as testing in safe mode. Ben_Sutton discovered the issue was caused by Custom Email CSS Styles, particularly attribute selectors, which may not be supported by Discourse. He noted that email customization options are limited. JammyDodger acknowledged the issue and recommended creating a new support topic for further assistance, referencing a guide on customizing email templates.

1

When I visit the page in question, I get a Server Error. Why could this be?

CleanShot 2023-08-22 at 15.16.18@2x
CleanShot 2023-08-22 at 15.16.18@2x1308×382 37 KB

CleanShot 2023-08-22 at 15.16.10@2x
CleanShot 2023-08-22 at 15.16.10@2x752×582 22.5 KB

2

If you visit your /logs page there should be more info in there for that kind of error. If you can copy it here so we can see it may give us more clues as to what may have happened.

You could also try safe mode and see if the same thing happens, as well as checking the browser console for any errors when you click on the page link. :+1:

3

Very helpful thanks! I found that my Custom Email CSS Styles were causing the problem. Not sure why, they seem pretty kosher to me? Perhaps Discourse doesn’t like my attribute selectors. Discourse Email customisation is lacking :frowning:

a, span {
border-radius: 20px !important;
}

img:not([alt="replies"], [alt="likes"]) {
border-radius: 8px !important;
}

div div[style*="margin-bottom:25px"] div[style*="padding-top:5px"] {
background-color: unset !important;
padding-top: 15px !important;
}

img[alt="Company"] {
height: 75px !important;
}
4

Hmmm. :thinking: I’m not sure. I’m afraid customising email isn’t my forte, but if you spin up a new support topic it should get more eyes on it. :+1:

There’s also a guide that may be useful?