Settings in Discourse

[LuizaBrancaglion]

Is it possible to make these settings in Discourse:

• Label on the user that only the staff would be able to see?

• Users unable to send DM (ticket)?

[ondrej]

Hello

For your first point there is a user note plugin

Discourse User Notes

Summary Share private notes with other staff about a user that normal users cannot see. Install Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately. Configuration The User Notes plugin can be enabled either by the toggle or from its settings, both accessible from your /admin/plugins page: [/admin/plugin - user notes] [user notes - settings] Features Sometimes staff members want to share notes about a …

You can disallow users to create messages by unchecking the enable personal messages site setting.

There is also a ticket plugin too

Tickets Plugin

Repo https://github.com/paviliondev/discourse-tickets Summary This plugin adds a ticketing system to Discourse. It requires tagging to be enabled and works best alongside the Assign Plugin. It is based on @tobiaseigen’s original spec, and has been built in collaboration with @tobiaseigen and an awesome Ruby for Good team, for the benefit of both Namati and the Discourse community. Notes When you install the plugin, three new tag groups are added tickets_priority, tickets_reason and tickets…