I can access the home page normally and the administration menu, but when I go to the settings menu, everything appears like this, black [image]

Do you have the animated avatars plugin enabled on your site by chance? If so, try disabling it and rebuilding.

By deactivating all unofficial plugins I can access the settings, but what now? How do I know which plugin is causing this? Will I have to deactivate one by one? Or is there another way?

It’s likely the animated avatars plugin (assuming it’s installed on your site). Try commenting out of your app.yml, and then rebuild without it.

Is there any way to know which plugin is causing problems?

If you look at the browser console, you might have a clue, based on the error. (F12).

Configuración se abre mostrando pantalla negra

Soporte

Lilly (Lillian ) 8 Octubre, 2023 04:30 3

¿Ya probaste el modo seguro?

Tema		Respuestas	Vistas
Plugin page breaks with AdBlockers Support	4	401	11 Noviembre 2022
Plugins not visible on /admin/plugins Support	7	681	10 Octubre 2022
Animated Avatar Plugin experimental	48	11048	4 Abril 2025
Basic login help needed Support	3	527	5 Junio 2023
Plugin page not loading unless I hard refresh (Chrome) Support	9	943	15 Noviembre 2022

Configuración se abre mostrando pantalla negra

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