one category School_A which is private for a specific group_School_A
one category Support which is private for Trust Level 0 users
I configure the setting Default navigation menu categories to have School_Aand Supportbut on the side pannel, only School_A is appearing for users belonging to group_School_A.
To access Supportwe still have to click on All categories and select Support.
If I configured the Support category to be private for group_School_A, I still have the same issue.
Can someone perhaps help understand what I am doing wrong ?
How did you test that? Did you create a new test user? Users can also customize the categories shown in their sidebar. This can prevent a new default from being applied to existing users. Is is possible for users to add the category manually?
I am testing with a dummy user but created before I made the change.
If I click on the pencil button for the Category, I can see both categories and the Support unselected.
But the question then would be how to apply the new setting to the existing users ?
Is there an API that I can use ?
The users created their account one week ago (so not much time to customize) and I only realized today the issue with the sidebar and the category not visible.
If I ask the users to perform an operation, most will not understand and the others will ignore…
So you should be able to remove support and school_a from the setting, save without applying that for existing users. Then you wait a few minutes and add them again. This time, apply the change to existing users.
