The Solved plugin, which powers support categories, includes a number of badges that are awarded to members who answer someone else’s questions in your community and act as a form of recognition and encouragement for their helpfulness.
We’re enabling these badges by default going forward so that communities can benefit from the badges without needing to find and enable them one-by-one in site settings.
What’s changed
In new communities, the four Solved badges will be enabled by default (but can still be disabled if desired).
For existing communities, you can turn on the upcoming change to enable these badges, or opt-out of the change if you do not want to use these badges.
Turning on Solved badges in your community
For now, this is considered an experimental change! We’re welcoming your feedback, which will help us make improvements and roll this out further.
To turn this on, head to the Upcoming changes page in your admin area (/admin/config/upcoming-changes) and find the Enable solved badges item. Update the Enabled for… field to opt your site in to this new design:
What do you think?
Over to you: we’d love to hear what you think of this new feature. What do you like and dislike; what is working well, and what could be improved?