Solved improvements: Allowing members to indicate they're experiencing a reported issue

Thanks for the feedback everyone, we’re removing OP from the count here:

https://github.com/discourse/discourse/pull/40129

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@awesomerobot - I see that there is a site text for 'Me too (%{count}), can ‘Me too’ be updated to whatever we may see fit based on community?

Is there any impact if the site text is updated to reflect desired text?

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Looks to work just as you’d expect:


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yes you can change it, there shouldn’t be any problems

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Should the “me too” button appear in a deleted, closed topic?

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If you’re asking the group, my answer would be: make it a customization option.

I can see why some communities would want to allow this. However, in my experience, preventing users from updating closed topics often encourages them to look for an existing active topic or start a new one instead.

Another option would be to preserve the “Me Too” signal even when the topic is closed. For example, if a user clicks “Me Too” on a closed topic, they could be offered a simple option to open a new topic, after AI first checks whether there is already an active topic covering the same issue.

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This is indeed a good design, but I still hope it can be used as a configurable option for Categories. For example, I have a category used for both brainstorming and progress tracking. It uses Topic voting to count how many people support something, and it also uses Solved to serve as a solution when a test version is available, after which everyone moves to another topic for testing and improvement. Currently, due to this feature, the category displays both Topic voting and “Me too,” which actually causes some confusion. In fact, I use Solved in many scenarios, but I only want to use “Me too” for a category that serves the function of Bug feedback.

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Came here looking to share feedback about the “me too” label. A woman in my community was triggered by it because it reminded her of the #metoo movement. Her chat with me:

random: what’s the Me too icon/button I’m seeing. As a woman, “me too” means something really different…

my reply: that is a new discourse feature for topics that can be marked solved. People can indicate they have the same problem without having to reply with a “me too” response.

I figured - and that’s a useful tool. I don’t know if the name is problematic, but it does feel like an oversight in a male-dominated tech sector…

I can’t think of a better default term but wanted to point it out in case it resonates with others. Maybe a different default term would make sense here. I’m not going to change it on my sites but will be on the lookout for more feedback.

I also like the idea of being able to customize this label on a per-category basis, depending on how the category is set up. Perhaps some default options in a pulldown plus a custom option.

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yea i hide it with a script for this very reason. “me too” means something VERY different for me. i do not like seeing that button at all.

it isn’t that difficult to make a component to replace the text and allow translation.

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There may very well be better terms / phrases to use, particularly in communities where “Me too” feels too loaded or you just want something different. Luckily, the button label is customizable as a Site Text (search for shared_issue):

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yes but non-admins can’t change it on meta. hence why i use a script tool here.

as far as i’m concerned, the feature simply encourages lazy replies (similar to boosts). i prefer seeing members actually make replies detailing their similar issue because sometimes it is not the same thing as what the OP is discussing.

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That is a very good point. I see many replies to topics in Contribute > Bug and Support here that turn out to be completely different issues. This button will prevent people from actually explaining their issue and that prevents the community from actually vetting it.

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A few updates on this feature:

  • It is now a category-specific setting, so you can turn it off in support categories where it doesn’t make sense or where you otherwise do not want it.
  • The site text label is available in the category settings, so you can easily change the button label if desired.

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Wow, sufficiently customizable freedom, it looks great.
I learned more about this feature today. Doesn’t it allow people to see who clicked Me too? For example, when the thread creator is unreachable, I want to see who else also wishes to handle an issue to recruit volunteers for testing solutions, but I can only find out by looking at who replied or reacted to the OP, and that doesn’t completely overlap with those who clicked Me too.

I am currently tracking an active production issue on a site where this feature would be valuable.

A related capability would be to prompt each user who reports a possible “Me Too” issue in another post or reply to confirm whether they are experiencing the same problem. If they confirm, their post could then be moved or merged into the main topic tracking that issue.

This would create a single source of truth for the item and make it easier for those working on it to know which users are affected and whether their item has been resolved.

The active production issue I am referring to is:

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Or simply just in a deleted topic, there really is no point. If it was closed, at a stretch, I suppose it could still be there since the OP is still there. However, in a deleted topic, I don’t see why it should be there.

Probably not, thanks! Improving this here

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