Dear Stripe plugin developers, For our site (jbpdaily), we decided to go with one-time payments using a campaign (and an associated Stripe Product id), and the donations go through alright (show up in Stripe), but the amount displayed in the top banner does not update (it does show the users who do…

I just created a PR that should fix the amount raised not showing up for one-time purchases. https://github.com/discourse/discourse-subscriptions/pull/95 But I need to wait for it to be reviewed and deployed to your site. I’ll keep you updated on when that has been done and you can test again. …

It’s likely a bug and I’ll investigate tomorrow and let you know what I come up with. We are also working on proper support for single purchase items.

While I’m still investigating, I’m curious if clicking the “Refresh Compaign Data” updates the campaign amount? [image] EDIT: Likely won’t work. I’m able to replicate this issue locally.

Yeah, I just tried this, and nothing updated/happened. One reason might be that I configured the product (with 3 price levels) in Stripe—and not using the “+ New Product” button in Discourse. I also don’t fully understand how Discourse would sync the products/prices with Stripe. When I read the or…

Hey Blake, That’s great news! Thanks so much for looking into this and getting a solution on its ways! :heart: If you need me for testing whenever the PR is pushed to production, let me know!!

Okay this fix has been deployed to your site. Can you verify the donated amount is showing correctly now? If you get a new donation there is still ~30 min delay of when it will update the banner, but I’m going to work on improving that so it is instant.

Hey Blake, YES!! It’s showing up correctly now. I will now test making a refund (to see how that works, and then also whether it updates that as well). Cheers! :smiley:

Sweet! Glad it’s working. Ya that refund will be a good test. For quicker updates you can manually press the “Refresh Compaign Data” button. Otherwise it will be updated every 30 min (for now).

I processed the refund via the Stripe website. So far, the amount hasn’t updated. Will check back tomorrow. Maybe it’d be nice if the refund could be done from within the Discourse software? For that it would be necessary to somewhere see the individual payments, I guess…

[image] jochen_weber: I processed the refund via the Stripe website. Ah okay, I don’t think I accounted for this, but will work on that next so that it is reflected in the banner. [image] jochen_weber: Maybe it’d be nice if the refund could be done from within the Discourse software? For…

Hey Blake, Thanks for working on this so promptly! If there’s anything I can do for further testing, etc., let me know! In the meantime, I’ve heard from the person whom I’m partnering with at this community that the banner really looks great. So, at least on our end, we really love the design! Che…

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Soutien

jochen_weber (Jochen Weber) Novembre 29, 2021, 8:39 23

Terminé !

Sujet		Réponses	Vues
Handle Stripe-initiated refunds for campaigns Feature subscriptions	1	524	Novembre 30, 2021
Stripe Donations Plugin Plugin	73	12049	Juillet 13, 2020
Discourse Subscriptions Plugin Plugin official , subscriptions , payments , included-in-core	46	51626	Juin 20, 2026
"Support Us" Banner Not Updating Bug subscriptions	7	233	Février 19, 2025
Allow subscription of predetermined length Feature subscriptions	24	2064	Février 8, 2024

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