Hi folks! I’m having an issue and have been hacking away at it for a few days, with no success, so hoping someone here might be able to help :slight_smile: Discourse 3.4.0.beta1-dev Subscriptions 2.8.1 - f0b4984 Docker install on Linux VM I’ve installed and activated the subscriptions plugin, an…

Sorry you are having issues, but thank you for bringing this up. Hopefully we can figure out what is going on. First question I have is are the products you have selected for the pricing table ones that you have created from inside of Discourse or were they created inside of Stripe?

[صورة] Ross Bamford: { "errors": [ "customer not found" ] } I’m getting this error as well in my production environment that I set up, but not locally, so it’s kind of hard to debug. I’m looking into though!

Thanks for the reply :slight_smile: I have tried it both ways, initially I had products set up in Stripe, and then found threads here suggesting they needed to be created inside of Discourse so I switched to doing that instead. However, I still see the same issue. I’m assuming (and apologies if in…

I’ve created a fix for the customer not found response with the pricing table. If you update your subscriptions plugin and try again it should work now.

Apologies for the delay getting back to you, and thanks again for looking at it :slight_smile: I just got everything updated and did a quick test, and am still seeing the same response (i.e. customer not found) to the stripe web hooks. Do you think I maybe should create a completely new pricing t…

Can you confirm again what you have for the commit hash underneath the version number on the /admin/plugins page? [CleanShot 2024-09-03 at 13.53.45@2x] And is this for a subscription or a one-off purchase with the pricing table? I did add a new setting for the subscription plugin for debugging. …

Sure, no probs. The commit hash I have is the same as in your screenshot, f1b9c96 :slight_smile: This is for a subscription, with the pricing table. Okay, awesome, thanks. I’ll try and enable that setting and take a look at the logs :slight_smile: Thanks again for your help :slight_smile:

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الدعم

blake (Blake Erickson) 27 أغسطس 2024، 11:32م 4

أواجه هذا الخطأ أيضًا في بيئة الإنتاج الخاصة بي التي قمت بإعدادها، ولكن ليس محليًا، لذا من الصعب تصحيحه. أنا أبحث فيه!

الموضوع		الردود	مرات العرض
Is adding subscriber to group compatible with Stripe's pricing table? Support subscriptions	18	474	29 أغسطس 2024
Discourse Subscriptions not adding subscribers to group Support groups , subscriptions	2	162	11 سبتمبر 2025
Discourse Subscriptions Plugin Plugin official , subscriptions , payments , included-in-core	46	51745	20 يونيو 2026
Does the Subscriptions plugin work with "one-off" payment pricing tables? Support subscriptions	9	207	15 يناير 2025
User can't repurchase a subscription product after canceling Support subscriptions	12	1405	2 فبراير 2023

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