Suspension of User Triggers Trust Promotion and Congratulatory PM and Email
A bug has been reported by omarfilip where suspending a user triggers a trust level promotion and sends a congratulatory private message (PM) and email. This issue is undesirable and confusing for the recipient.
The user in question was at trust level 1 (TL1) at the time of suspension but was upgraded to TL2 afterward. JammyDodger inquired about the user’s previous trust level, and omarfilip provided a screenshot of the user’s activity.
JammyDodger attempted to reproduce the issue but was unsuccessful. He suggested that a group membership might be causing the trust level change, but omarfilip clarified that group membership does not modify the default trust level.
JammyDodger proposed another possible explanation involving a group membership setup, but omarfilip ruled it out. omarfilip provided screenshots of their trust level overrides and the suspended user’s activity to help debug the issue.
When I suspend a user, his trust level is often upgraded at the same time and a congratulatory PM and email are sent as well. This is undesirable and also confusing for the recipient. A suspension should not trigger anything other than the suspension notification.
Email log:
Mailgun log:
That’s an interesting one. What trust level were they when they were suspended? (TL3?)
The ‘membership expired’ may be relevant. Do you have a trust level granted for being a member of a group connected with that?
(I should say that I’ve tried to repro by suspending a TL1 user, but no trust level bump occurred)
Addition or removal from a group does not have an associated TL change. The “membership expired” is just the custom message that’s sent to the user on suspension.
Like this:
I was thinking it could be a group membership set up where they got allocated a TL1 which was group_locked, and the suspension/removal from the group then triggered an unlock and recalculation of their TL (which they were naturally a TL2).
