Tag list do not appear when creating Topics

Contribute UX

AI-generated summary

A user, Srinivas_Chilukuri1, reported an issue with tags not appearing when creating topics in a specific category. They mentioned that the category has over 100 tags, but only 3 appear in the drop-down, and searching for tags is also not possible.

Srinivas_Chilukuri1 further noted that tag settings for the “Operational issues” and “introduction” categories are the same. However, different users have varying access to tags within the same category, indicating a discrepancy.

itsbhanusharma responded, suggesting that the issue might be due to category-restricted tags being used in another category, which is the intended behavior according to the error message.

1

  • The introduction category has over 100 tags , only 3 appear in the drop-down , moreover i am also unable to search for tags .
  • The tag settings for category Operational issues and introduction are the same . Refer image above
2

You’re probably trying to use category restricted tags in another category. This is the intended behavior as suggested by the error message.

2 Likes
3

@itsbhanusharma

  • In category introduction from all the tags assigned to the category
    • Some users have access to all the tags and some user s donot have access
  • Crosschecked with multiple users that a variation exists between different users in the same category .
  • If any T/s data is required in diagnosing above fault please advise , Will provide the same .
  • GIF in topic was used Since Both categories have same category of tags available same is shown as example, to elaborate the discrepancy