I am trying to send out an email to our membership to launch our Discourse platform. We had a host company help us integrate it. I’m an administrator with no background on how this works. Can someone assist to help me send out the first welcome message out?
Do you know if your site is hosted by us (Discourse)? If so, we can give you private support. You’ll find the email address for our support team near the top of your site’s admin dashboard.
If your site is not hosted by Discourse, can you share some more details about what you are trying to do? It sounds to me like what you might want to do is send invitations to your forum to a list of email addresses. If so, you can find details about sending invites in this topic: How to send, configure, and accept Discourse invitation emails.
Your existing users will have already seen the discobot’s welcome message when they first created their account on your site, so they are not likely going to see your modified text. New users should see it when they first create an account on the site though.
There is nothing built into Discourse that is designed to send a mass email to all users on your site. It would be best to use an external email service to send this type of email.
To notify all users on your site of an important announcement, the recommended Discourse approach is to create either a pinned topic or a banner topic. To do this, create a topic for your announcement, then click the topic’s admin wrench:
Correct me if I’m wrong, but are you looking to send out bulk invitations (first time emails) to members on your database? The question is how you are setting up signing in… SSO? Local login? By Invite only?
You can send bulk invitations through the Admin Dashboard. Click on Users, then Send Invites: