리포트들을 살펴보다가 '첫 응답까지의 시간(Time to first response)'을 보고 있습니다.
y축의 눈금이 어떤 시간 단위를 나타내는지 정확히 알 수는 없지만(아니, 그냥 추측한 거죠), 단위가 무엇인지 정말 모르겠습니다. 첫 응답까지 210일이 걸린다는 건 210페متoseconds(펨토초)가 걸린다는 것과 꽤 다른 말이니까요…
더 평범한 형태의 표에서도 비슷한 문제가 있습니다:
사실 여기서는 상황이 조금 더 나쁜데, '시간’이라는 맥락에서는 의미가 없는 라벨(‘Count’)이 있기 때문입니다. 그리고 이것이 바로 그래프로 전환해 보게 된 이유 중 하나이기도 합니다. 그래프로 보면 더 명확해질까 싶어서요.
Hi @ganncamp, yes it’s in hours, in the chart and also the “count” column.
Agreed it’s not perfectly clear, can’t work on this right now, but will make a note to think how I could improve this.
Maybe not hide important information under a question mark? 
I’m reminded that the ‘?’ information is available by default on the list of reports. Why show it there and hide it on the actual report?
Sorry, I don’t understand. It’s actually visible on each report page. Can you show me where it’s not visible please, that’s probably a mistake if that’s the case.
The reason we do this it that multiple times the actual description of the axis is very hard to explain in few words and we wouldn’t have space to show it here. So while I agree I would prefer to have the description directly on the axis, it was more convenient to have a solution working on every cases.
I recently updated the chart library we use, and I think I could come up with something better now.
It’s not visible on the report page until you mouseover the ‘?’:
Vs being visible by default in the list of reports:
For the chart-view, I’ve added this label for this specific report so it’s now visible on the yaxis as well:
This should make sure it’s clear what the graph is about, even when overlooking the description in the text above.
I think this suffices for this topic, so closing this one out.
To provide further feedback, head over to Admin Reporting & Analysis: Incremental Changes
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