Updating how categories are organized on Meta

[mcwumbly (Dave McClure)]

@stephtara

I’d personally keep it as an aspect of Community Management (and rename the current Community category that, because “Community” alone is ambiguous, I initially thought it was “for the Discourse community” rather than “about designing/building/managing communities”.

In the current proposal, we’re imagining “Community Success” being the top level category with “Community Management” being a subcategory of that – how does that align with your thinking here?

@mcwumbly

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@stephtara

what I’m thinking of is an extra layer around the journey of initial configuration. I see Support (I wouldn’t rename it “General support”, I was saying that to indicate how I perceived it) more for “I’m up and running, of I have a specific issue I need solving”, rather than “I have my out-of-the box install and now what do I need to do to get it ready for some kind of launch”.

I do like the idea of having some signposting defined around our understanding of what typical steps of the journey might look like…