User can't confirm changed email

[thorbenegberts]

Hi there!

(hosted instance: forum.plentymarkets.com)

One of our users (Pixelfreaks-dev-27139) can’t change his email. He gets the error change_email.error, saying a user with this email already exists. However, this is not the case.

He already hat issues with changing the email address in the first place, he got the same error there. As I tried the same thing by taking over his account with my admin account, it worked. Spooky, somehow.

[sebastianh (Rebastion)]

did you ever manage to fix this? encountering a similar issue

[thorbenegberts]

Hi Sebastian,

honestly, I don’t know. Can’t reproduce it anymore.

[Cazadividendos (Luis álvarez)]

نفس المشكلة هنا.

أبلغني مستخدم عن هذه الرسالة قبل 13 يومًا، وكنت أعتقد أنها مشكلة خاصة بهذا المستخدم فقط.

لقد قمت بتغيير هذا البريد الإلكتروني باتباع هذا الدليل:

Change staff email address from console

This guide describes how to change a staff member’s email address from the console using the Rails console. It applies to situations where an administrator needs to update an email without confirmation from the old address. Required user level: System Administrator Console access required In Discourse, for enhanced security, staff members must confirm changes to their email addresses from both the new and old email addresses. However, this creates…

اليوم أبلغني مستخدم آخر عن نفس المشكلة. لذا أعتقد أن هناك مشكلة عامة أكثر تتعلق بتغيير البريد الإلكتروني.

تفاصيل التثبيت:

• Discourse 2.4.0.beta9
• Droplet على Digital Ocean بسعة 2 جيجابايت من الذاكرة العشوائية وقرص SSD بسعة 25 جيجابايت.

شكرًا مقدّمًا.