User can't confirm changed email

[thorbenegberts]

Hi there!

(hosted instance: forum.plentymarkets.com)

One of our users (Pixelfreaks-dev-27139) can’t change his email. He gets the error change_email.error, saying a user with this email already exists. However, this is not the case.

He already hat issues with changing the email address in the first place, he got the same error there. As I tried the same thing by taking over his account with my admin account, it worked. Spooky, somehow.

[sebastianh (Rebastion)]

did you ever manage to fix this? encountering a similar issue

[thorbenegberts]

Hi Sebastian,

honestly, I don’t know. Can’t reproduce it anymore.

[Cazadividendos (Luis álvarez)]

Das gleiche Problem hier.

Ein Benutzer hat mir diesen Fehler vor 13 Tagen gemeldet, und ich dachte, es handele sich um einen Fehler, der nur diesen Benutzer betrifft.

Ich habe diese E-Mail-Adresse geändert, indem ich mich an diese Anleitung gehalten habe:

Change staff email address from console

This guide describes how to change a staff member’s email address from the console using the Rails console. It applies to situations where an administrator needs to update an email without confirmation from the old address. Required user level: System Administrator Console access required In Discourse, for enhanced security, staff members must confirm changes to their email addresses from both the new and old email addresses. However, this creates…

Heute hat ein weiterer Benutzer das gleiche Problem gemeldet. Daher denke ich, dass es ein allgemeineres Problem mit der Änderung der E-Mail-Adresse gibt.

Installationsdetails:

• Discourse 2.4.0.beta9
• Droplet bei Digital Ocean mit 2 GB RAM und 25 GB SSD.

Vielen Dank im Voraus.