Hey all,
I’m having a community member trying to sign-up, and they have green checkmarks for all fields, but they’re getting 'incorect username, email or password.
They’re trying to sign up with a .info domain, any suggestions?
إعجاب واحد (1)
Your site is probably behind Cloudflare.
Have you gone through the Cloudflare guide and ensured that everything is configured as suggested?
If you temporarily disable Cloudflare, does their signup succeed?
إعجاب واحد (1)
Thanks, I’ll review!
I see this at community.home-assistant.io/signup:
@Discoursenaut, did that work for you? I’d like to have an idea of the problem before I posit it to the administrators:
Hey there, are you wanting me to try with the details above?
@Discoursenaut, just wanted to know whether you’d solved this issue on your instance, and if so, confirmation of what the solution was.
Thanks for confirmation, we ended up moving to Discourse hosted cloud.
إعجاب واحد (1)
@Discoursenaut, I meant that I was asking you, but ignore it, since you indirectly answered anyway. (To summarise, instead of solving it yourself, you just redid your whole configuration during the transfer?)