User Profile Links Redirecting to 404 Page
The original poster, mflorido1987, is experiencing issues with user profile links on their Discourse forum, all of which redirect to a 404 page. jericson suggests that the problem might be due to a global setting or users selecting the “Hide my public profile and presence features” option. However, mflorido1987 confirms that the global setting is not enabled.
mflorido1987 notes that the forum uses Single Sign-On (SSO) and requires users to log in from the main site with an active subscription. Despite being logged in as admin, mflorido1987 is unable to access their own profile link.
JammyDodger and itsbhanusharma question whether the “admin” username is valid, as it is a reserved username. itsbhanusharma suspects that there might be a server issue, possibly related to a reverse proxy or a 500 error.
JammyDodger asks if there are any corresponding errors in the logs and if uploaded images are used for badges, as this might be related to a similar error seen recently.
Hello,
We are having issues when viewing user profile links like these:
https://forum.gfavip.com/u/admin/summary
https://forum.gfavip.com/u/admin/activity
https://forum.gfavip.com/u/admin/invited
https://forum.gfavip.com/u/admin/activity/drafts
https://forum.gfavip.com/u/admin/preferences
They all redirect to this page: https://forum.gfavip.com/404
Even checking the public profile of the users is 404:
https://forum.gfavip.com/u/manly
Please advise on how to fix it. Thank you.
That looks like the users have selected the “Hide my public profile and presence features” option from https://forum.gfavip.com/u/admin/preferences/interface
There’s a global setting that might be causing this as well: https://forum.gfavip.com/admin/site_settings/category/all_results?filter=default%20hide%20profile%20and%20presence
I have tried to goto your forum even without user link
And get site cannot connect.
It seems like the site has login required enabled?
Could but stripping it down to domain it should have landed me on the login)sign up.
The discourse site utilizes SSO. So users need to log in from the main site for them to access the forum. They need to have an active subscription.
Even when I’m logged in as admin. I can’t access this link:
I’m assuming that’s a placeholder with ‘admin’ in, as that wouldn’t be a valid link?
Have you tried accessing the user pages in safe mode?
it is admin. though I’m not sure why it was allowed since that’s a reserved word.
Yes, I tried accessing it using safe mode. It’s the same. I made a video.
This one is from a normal user:
It looks like something is terribly wrong with the discourse site. Do you know when this started happening? It is evident that there is a 500 error (server issue). Are you running a reverse proxy in front of discourse?
This seems similar to another error I’ve seen recently. Is there an error in your /logs that corresponds to this?
By any chance, do you use uploaded images for your badges?
