One of my users contacted me - their avatar suddenly became “standard” (silhouette icon) - Button to PM the user is greyed out. I went to the admin, searched her up and tried to reveal the email, because I thought because of the avatar change the forum email might have changed, but nothing happens w…

Is this a new user? What trust level is the user? Anything weird about the account when visiting the admin tab for their account?

Well, because I cannot click her name, I can only search her up in the admin - users interface - from there, I can see that her avatar is indeed wrong (the silhouette). The admin page doesn’t look particularly weird apart from that. She’s trust level 3 - regular. The account is about 4 years old, …

I am just seeing now, that she is not the only one - Someone created a topic on my forum about it: [imagem] User profile issues? General Feedback I’ve been noticing some weird…

Are you on the latest version of Discourse? Please update to latest if you are not. Are you running any third-party plugins?

I’m using the latest. I’m running: discourse-affiliate 0.2 discourse-spoiler-alert 0.4 docker_manager 0.1 retort 1.1.10

Retort is a possible source, I guess? You could try quickly rebuilding with retort disabled and see if that helps?

I disabled it, then did ./launcher rebuid app - but still the same. Is it enough to disable from the web interface or should I comment out the line in app.yml? EDIT: Commented retort out in app.yml and rebuilt again - same thing :frowning:

This is a weird one maybe you can look into it Monday @dax ?

There is nothing obvious about the reason why the profiles of these 2 users returning a 404 error. Can you check the site logs and see if you find something relevant when you click on their avatars?

Página de perfil do usuário não encontrada (404) - e-mails não estão sendo exibidos

Suporte

daath (Lars) Setembro 14, 2019, 11:08pm 5

Estou vendo agora que ela não é a única — alguém criou um tópico sobre isso no meu fórum:

Tópico		Respostas	Visualizações
Can not access my user profile and some user's profiles Support	5	1295	5 de Outubro de 2015
User profile : Oops! That page doesn’t exist or is private Support	7	3275	22 de Junho de 2020
Problems with two users with same name/username (but upper/lowercase) Support	7	2101	9 de Setembro de 2020
Can't access profile of new user Support	11	1319	17 de Dezembro de 2019
User account can't connect Support	5	1268	4 de Março de 2016

Página de perfil do usuário não encontrada (404) - e-mails não estão sendo exibidos

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