Community professionals are being asked to think more strategically, demonstrate measurable business value, support increasingly complex initiatives, and often accomplish it all with fewer resources.
But running a lean community team doesn’t have to mean limiting your community’s potential.
Join Discourse and Alan Aisbitt of itD for a candid, practical conversation with community veterans who have experienced nearly every stage of community growth, from managing communities independently to building and leading larger teams.
What We’ll Explore
- The changing role of community management: What’s driving the shift toward leaner teams, and how are expectations evolving?
- Prioritizing what matters: Where should community managers focus their time and energy to make the greatest impact?
- Demonstrating community value: How can community professionals connect their work to measurable outcomes and organizational ROI?
- Strategies from the field: What are experienced community managers and customer success strategists seeing across enterprise communities, and what approaches are working?
- Doing more with the resources you have: Practical ways to streamline operations, make smarter decisions, and build sustainable community programs.
Whether you’re a team of one, part of a larger community organization, or navigating changes in resources and responsibilities, this conversation is designed to help you work more strategically and make a stronger case for the value of community.
Meet Our Featured Speaker
Alan Aisbitt is Global Strategic Director, Community and CX at itD. He brings over a decade of experience shaping enterprise community programs and helping teams connect community strategy to measurable business outcomes. His current focus includes how AI can help lean teams work more effectively without losing the human side of community.
Learn more about itD’s community strategy and implementation practice.
Join the Conversation!
Mark “Going” on this event to RSVP and add it to your calendar. Bring your questions, experiences, and ideas. We’d love to hear your perspective!
Hosted by Discourse, featuring Alan Aisbitt of itD and experienced community professionals.