What problems do you have when using Discourse?

[MarcP]

@Bruhnicorn

For instance, the lack of private section as described here , which could give Discourse “support ticket platform” capabilities.

Also, I am not very concerned about technical problems now. But I’m starting to notice that for every kind of problems you encounter, “there is a plugin for that”

Yep, Discourse default is very good at itself. Plugins are there for admins who need other features. You might like Tickets Plugin for your needs.