Hello. While loading a new component on the site, the site down. [image] I’m not an expert and I don’t understand why. Maybe it’s because of the conflict of components. The site has not been updated for more than 5 months and showed such a notification :point_down:. [image] Maybe because of this?

Many Components only support the latest commit (or thereabouts). 5 months is a long time not to have updated your site. Updating every one-two months is probably a better regime, especially if on tests-passed If you have installed a new Component, it may not be compatible (there may be associated errors in the javascript console of the browser?). Upgrade your site as per your screenshot as a first step to resolution: [image] If that doesn’t work, disable components temporarily and remove this one: [image] Using Safe Mode to troubleshoot issues with themes and plugins Site Management bookmark This guide explains how to use Discourse’s Safe Mode to troubleshoot issues with themes and plugins. person_raising_hand Required user level: All users Discourse offers a “JavaScript Safe Mode” that allows any user to isolate the root cause of JavaScript issues caused by plugins, themes, or theme components. This feature is particularly useful for troubleshooting problems on your Discourse site. Accessing Safe Mode To access Safe Mode, follow these steps: Open a new browse…

An error occurred while loading this component [image] page_facing_up Copy Post Component Theme component discourse2 Summary Copy post shows a button in the post control of each post which copies the entire contents of the post to the user’s clipboard. eyeglasses Preview Preview on Discourse Theme Creator hammer_and_wrench Repository Link https://github.com/discourse/discourse-copy-post open_book New to Discourse Themes? Beginner’s guide to using Discourse Themes Install this theme component Settings Name Description copy_type Select the type of copied text …

are you talking about these instructions? :point_down: [image]

Yes, they appeared for a reason, I suggest not ignoring them :slight_smile:

I tried like this . Then I pressed the red button [image] Nothing changed

I think you should update your site from your server as the info suggests. How did you install it in the first place?

Using Safe Mode to troubleshoot issues with themes and plugins В Discourse есть « Безопасный режим JavaScript », который любой пользователь может использовать для выявления основной причины проблемы с JavaScript, вызванной плагинами, темами или компонентами темы. Чтобы получить доступ к безопасному режиму, перейдите по адресу: http://имя-вашего-сайта/безопасный-режим, например, это безопасный режим для метаданных: https://meta.discourse.org/safe-mode [Снимок экрана 2022-08-15 в 16.14.25] Чтобы выйти из безопасного режима, просто закройте вкладку браузера. При входе в безопасный режим вы можете выбрать между: Отключить все темы и компоненты темы Отключить неофициальный плагин… Thank you, I solved the problem following the instructions :+1: :+1: :+1:

Perhaps you should mark my response as the Solution? (Confirming someone’s solution as the Solution is not a Solution :wink: )

Hello. I followed these steps. But I still can’t update the site and this notification remains the same :point_down: [image]

While loading a new component on the site, the site is down

Product Support Self-hosting

Aizada_M (Aizada M) October 25, 2022, 11:16am 3

An error occurred while loading this component

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While loading a new component on the site, the site is down

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