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Hello. While loading a new component on the site, the site down.

image

I’m not an expert and I don’t understand why.
Maybe it’s because of the conflict of components. The site has not been updated for more than 5 months and showed such a notification :point_down:.


Maybe because of this?

إعجاب واحد (1)

Follow the instructions?

إعجابَين (2)

An error occurred while loading this component

إعجاب واحد (1)

Many Components only support the latest commit (or thereabouts).

5 months is a long time not to have updated your site. Updating every one-two months is probably a better regime, especially if on tests-passed

If you have installed a new Component, it may not be compatible (there may be associated errors in the javascript console of the browser?).

Upgrade your site as per your screenshot as a first step to resolution:

If that doesn’t work, disable components temporarily and remove this one:

4 إعجابات

are you talking about these instructions? :point_down:

إعجابَين (2)

Yes, they appeared for a reason, I suggest not ignoring them :slight_smile:

3 إعجابات

I’ll take a look now

إعجابَين (2)

I tried like this . Then I pressed the red button

Nothing changed

إعجاب واحد (1)

I think you should update your site from your server as the info suggests. How did you install it in the first place?

3 إعجابات

Thank you, I solved the problem following the instructions :+1: :+1: :+1:

إعجابَين (2)

Perhaps you should mark my response as the Solution? (Confirming someone’s solution as the Solution is not a Solution :wink: )

4 إعجابات

Hello. I followed these steps. But I still can’t update the site and this notification remains the same :point_down:

إعجاب واحد (1)

How far did you get? What was the output from each step? Did you get an error message?

إعجاب واحد (1)

I hired a specialist, he said that everything is updated automatically on the server side and nothing needs to be updated. But I still see the error.

إعجاب واحد (1)

I think you need to hire a different specialist or ask them to come here to explain what they tried.

4 إعجابات

Ok, Thanks, I’ll try!

إعجاب واحد (1)

Or you could hire someone here @ marketplace who is likely to have more relevant experience

إعجابَين (2)

Thanks, I’ll definitely check it out :+1:

إعجاب واحد (1)

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