Hi everyone, I have a problem with a Discourse install where the screen is completely blank after I deleted a custom emoji from the admin panel. I have tried running ./launcher rebuild app and it didn’t work, I’m still getting the white screen :frowning: In the nginx log I got a whole series of e…

Disk full? Out of memory? Swap file set up? Docker installed properly? I think you have some other problem. Check disk, memory, and docker info.

Thanks, I’ve checked and all seems ok, talking to Digital Ocean to see if they can spot anything wrong. I will report back :slight_smile:

Update: Docker seems fine: # docker info Containers: 1 Running: 1 Paused: 0 Stopped: 0 Images: 4 Server Version: 17.03.0-ce Storage Driver: aufs Root Dir: /var/lib/docker/aufs Backing Filesystem: extfs Dirs: 7 Dirperm1 Supported: true Logging Driver: json-file Cgroup Driver: cgroupfs Plugin…

OK, a bit more awake this morning, here’s the log where the 500 errors started and as I said, it was literally after I deleted a custom emoji, of course there still could be some other problem somewhere that is causing this, but now I am pretty convinced this was the trigger event: Started GET "/ad…

OK problem fixed following the advice given here: [imagen] Adding a custom emoji broke the site Bug Possibly related to (no idea how to fix it, however - sorry!) https://github.com/discourse/discourse/commit/566f367fc347617f3feb908257c6ed925d0e2577 I…

I’ve have a look through the code path again to see if I missed something. You shouldn’t have to go through all the trouble just to remove a custom emoji.

Thanks for this - please let me know if you need any further information or have any questions and I will try and help :slight_smile:

I can’t really tell what the root cause is here but I’ve added preventive measures to not blow up the whole site just because one custom emoji is broken. https://github.com/discourse/discourse/commit/e61959e6a8c8c7095ac69ec4a96486a7dcb8b511

White screen after deleting custom emoji

Product Support

Kel 5 Mayo, 2017 11:12 11

That’s good enough for me - thank you for your efforts!!

All the best
Kel

Tema		Respuestas	Vistas
Adding a custom emoji broke the site Bug	2	1043	22 Marzo 2017
Uploaded emojis lost with last update? Bug	5	978	17 Marzo 2017
Installed OK. Working fine for one day. Suddenly stopped working Self-hosting	14	2919	20 Junio 2018
Blank White page throughout the forum Product Support	6	711	24 Enero 2022
Empty page with strange entries in logs Product Support	5	1654	9 Mayo 2015

White screen after deleting custom emoji

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