FAQ / tos / privacy are pages of the author “system”. Who is able to change these pages? Or other question, is it possible that TL4 users are able to change the FAQ / tos / privacy? I guess this is possible if the author of these pages are changed - is this the only way? Thank you very much!

It’s possible for admins to edit them because those topics are rendered on the “static pages”.

[image] sbernhard: Who is able to change these pages? Anyone who can edit topics in the category where the FAQ lives. That’s the staff category by default, but if you move it somewhere else, then a TL4 could edit it.

hmm, this doesn’t work. A TL4 user, which is in the “staff” group, can not edit the article. Even if the faq is a “wiki post” the TL4 user is not able to edit it. The faq article was once moved to another category but then moved back to staff. Can this be the reason why it doesn’t work?

If it’s in staff, then only staff can see it. You must leave it in a category that the TL4 user can see.

The TL4 user (sorry, forget to mention it, the TL4 user is moderator, too) has access to the staff group but editing is not possible. As I said, even “admin controls” exists and work but not the option to edit the post.

Does nobody has a clue whats maybe wrong here?

Can an Admin edit the post? Moderators might be edit restricted on those pre-seeded topics. I’d have to double check to be sure.

The admin is possible to change this entry. But its not possible with TL4 and not for moderators - which is weird.

@justin I just tested and a moderator with any TL can go to FaQ or ToS and edit the page.

@sbernhard do you have any plugins installed on your site? EDIT: Also try removing the wiki designation from the post. Out of the box, these posts are not wikis, so there may be a conflict there.

Currently, the post is no wiki post. I just tested with 2.5.3 and it is still not working to change the faq with moderator priv / TL4. Even if this user is able to change the entry to be a wiki post (just that you know that this user has “great rights”). Plugins: [image] Yes, the moderator user …

Qui peut modifier 'faq'

Assistance produit

pfaffman (Jay Pfaffman) Octobre 8, 2020, 7:54 2

Toute personne ayant la capacité de modifier les sujets dans la catégorie où se trouve la FAQ. Par défaut, il s’agit de la catégorie du personnel, mais si vous la déplacez ailleurs, un niveau de confiance 4 (TL4) pourra la modifier.

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