oshyan questions why official plugin topics auto-delete responses after a month, noting this leads to lost discussion and repeated feature requests. They observe this behavior applies only to official plugins and ask for clarification on where such requests should go. Falco clarifies that support and feature requests for official plugins should be posted in the Product Support or #feature categories respectively, tagged with the plugin’s specific tag (e.g., #voting). oshyan acknowledges the explanation and suggests documenting this workflow in the Plugin category’s About topic or within plugin threads themselves for clarity. They also request that their existing reply in the plugin thread be moved to a proper Feature Request topic. The discussion highlights a lack of intuitive guidance for users interacting with official plugins, and a desire to preserve ongoing discussion and avoid duplication.
I just had a feature request for a plugin and wanted to see if anyone else had requested it already. Unfortunately the original spec thread is closed and the plugin thread itself auto-deletes responses after a month. I first of all found that choice to be extremely weird, since it means that there is no central place to discuss the plugin ongoingly, and thus feature requests (at the least) are lost and inevitably repeated. But then I also noticed it appears to be only the official plugin topics that do this.
What is the logic here? Is it preferable that feature requests (or bugs, for that matter) are posted to the Support category, or something? If not, what of the lost discussion and context, that likely ensures feature requests are repeated? What is the harm in maintaining old discussion associated with the plugin topic itself? I’m sure there’s a good reason, I just don’t get it, and I haven’t found a clear explanation anywhere (you’d think it’d be in the About the Plugin category topic if anywhere).
Ah I see, thanks for the quick response. So if I understand correctly, every official Plugin gets its own tag here?
Is there a place that this is described so that people, er, know how and where to ask about official plugins? If not, I suggest it be added to the About the Plugin category topic, or be noted in some footer or other standard place within each official plugin topic. Because it is otherwise not intuitive, especially given that non-official plugin discussions work differently.