Wishlist: Notify Users When They’ve Crossed the Bounce Threshold
The discussion revolves around a feature request to notify users in the UI when they’ve crossed the bounce threshold, preventing them from receiving email notifications. ganncamp shared a personal experience where they were unaware of the issue for two weeks, highlighting the need for a notification system. anon48433008 agrees with the idea and wonders how many users may have stopped visiting due to lack of email notifications. Heliosurge also supports the idea, sharing a similar experience where a forum member had trouble signing up due to email issues.
For two weeks, I had no email notifications from Discourse. And no idea why.
Half of that time I was on vacation. The other half I was visiting our instance very regularly and picking up my notifications the only way I could - directly in the UI.
It seems to me that Discourse should have alerted me - in UI, obvs not by email - that I’d crossed the bounce threshold.
If an active user has an email problem, we should give them a chance to fix it.
This seems like a no brainer idea and I’d vote for it but only today cast my first vote and got a notice I’m only allowed five votes, not sure what happens if I use them and find the sixth one needed just one more vote to pass
I now wonder how many users drifted off due to not getting the email nudge that might have kept them coming back
When I see a sidekiq message on dashboard. I check the email sent report. As I am typically in everyday in the past didn’t realize they were not monitoring their mail server plan.
Which due to also using this server for their company email also made a couple of months with no emails.
A forum member messaged me about ppl having trouble signing up.
- that I’d crossed the bounce threshold.
