Zendesk: Two-Way Sync

[techAPJ (Arpit Jalan)]

Zendesk plugin now supports two-way sync. Here is how to enable this feature:

Enabling Zendesk two-way synchronization

Summary In this documentation, we will cover: Enabling Zendesk synchronization settings in Discourse Configuring a Zendesk webhook Setting up a Zendesk trigger Enabling Zendesk synchronization settings To begin, you will need to enable the Zendesk plugin, enable the sync setting, and provide a secure token. Navigate to Plugin Settings: Go to your Discourse site and navigate to the Zendesk plugin settings page at /admin/plugins/discourse-zendesk-plugin. Alternatively, you can find the set…