What is a Notification exactly?

Product Support

AI-generated summary

A discussion on what happens when a user is muted was started by testingsoftware. They asked if muting a user stops notifications from that user in specific scenarios, such as thread updates, post likes, and private messages. dax clarified that muting a user will:

  • Prevent notifications when the muted user posts in a followed thread, but the post will still be visible.
  • Prevent notifications when the muted user likes a post.
  • Not display notifications from the muted user in the notification list.
  • Prevent the muted user from sending private messages, with a warning displayed to the muted user.

testingsoftware thanked dax for the clarification and expressed satisfaction with the mute feature’s functionality.

1

Hi,

When I Mute a user, suppressing all notifications from this user, what does this stops happening exactly?

My guess it that:

  1. when following a thread, I won’t get a notification that a muted user has posted in that thread, but will i see that post?
  2. If that user likes my post I won’t get notification either.
  3. in my Notification list, I won’t see any notification from that user
  4. anything else?

Will I still see posts from this Muted user?
Will this user be able to send me Private Messages? In our Community this would be very handy as opposed to a blanket ban on all Private Messages ( I understand that this would not work for others. I believe that it is good to have the option thought.)

Thanks

2

Yes

Yes

Exact

Yes, you will not receive notifications but the posts will be visible

Nope, if a muted user try to send you a message he/she will see this warning

Sorry, {%username} is not accepting messages at the moment.

3

Fantastic, thanks for the clarification.

I’ll let my users know.
:+1: