Account temporarily on hold everytime a new user signs up

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AI-generated summary

Monika_Gupta reported that new users are being temporarily blocked after signing up, preventing them from posting more than once. techAPJ suggested checking the forum’s settings related to new user restrictions, such as newuser max replies per topic, max replies in first day, and max topics in first day, and recommended reverting them to default values. After applying these changes, Monika_Gupta confirmed that new users could now post multiple times. However, she later noted that the ability to review posts before publication was lost, allowing clients to post without admin/moderator approval. techAPJ responded by pointing to three relevant settings—approve post count, approve unless trust level, and approve new topics unless trust level—that can be adjusted to restore the review process Monika_Gupta, techAPJ, Monika_Gupta, techAPJ, Monika_Gupta, Monika_Gupta, techAPJ.

1

Hi,
Every time a new user signs-up, after the first post his accounts get temporarily blocked.
Now, the user is not able to post even after signing up for the first time. Help, please.

2

Have you identified why the user account is getting blocked? This topic might be of help:

3

Screenshot_2020-02-25-11-02-26-961_com.android.chrome
Screenshot_2020-02-25-11-02-26-961_com.android.chrome1080Ă—2340 147 KB

This is what it’s showing when a new user is trying to post the second time.

Also, recently I signed up with a new account & while I was trying to post something, the following msg was available:

image (329)
image (329)1307Ă—601 62.7 KB

4

I recommend tuning the following settings on your forum:

  • newuser max replies per topic
  • max replies in first day
  • max topics in first day

Maybe revert the above settings to their default value?

5

@techAPJ thankyou so much. I tried it & the new user can now post more than once. Just need to check if the account is still bet on hold after a new user signs up.

6

Hi ..after making the changes in these categories, my access to review the posts before posting by others has been revoked. So now a client can post anything without being reviewed by the admin/moderator.

7

There are three site settings for this:

  • approve post count
  • approve unless trust level
  • approve new topics unless trust level

Tune them as per your requirements.