The discussion revolves around moving Google Groups migrated users from staged to active. pfaffman encountered an issue where imported users are staged, and resetting passwords results in “no account matches ”. neounix suggested that setting the “staged” boolean to false in the users table can resolve the issue, but this requires admin intervention.
pfaffman questioned how users can connect with their accounts without admin intervention. Falco suggested trying the normal sign-up flow, while pfaffman mentioned that the Google Groups importer sets users as staged by default, assuming they may not want to be part of the community. However, it was reported that having people sign up resolves the issue.
I have a CDCK client for whom I did a Google Groups import. I told them that people will need to do “reset password” to set their password, but the imported users are staged, and a user claims that trying to reset password results in “no account matches <email>”.
I can’t find a prescribed method for moving from staged to active and am not sure how to create a staged user to try to do a test.
Hope all is well.
Staged users are a boolean in the users table
staged | boolean | | not null | false
So you can set this to false and they will no longer be staged
Ditto (almost) for active users:
active | boolean | | not null | false
But how does a user who wants to be connected with their account do so without admin intervention?
Did you try the normal sign up flow?
Why was this decision made?
That is the way that the Google groups importer works, but there could be a setting that I overlooked. I think it’s that you can’t assume that people who were in a Google group want to be in the community? But I didn’t write it.
EDIT: But I think that they reported that having people sign up does the Right Thing.
My bad I missed the “google groups” part! Editing title..
SO glad I’m not the only one who does this!