Analytics in Admin Page is no longer working

Contribute Bug

AI-generated summary

The Analytics feature in the Admin Page has stopped working, with affected users GI-Joe and Divert reporting issues with pageview tracking. The problem seems to have started after a 30-minute server downtime due to an unpaid hosting bill, followed by a restart of the app using the command line. GI-Joe suspects this incident may be the cause, as pageviews were not counted after it occurred. The issue has been investigated by the development team, including codinghorror, [tgxworld](mentioned in post 9), and eviltrout, who identified a bug that has been fixed with a commit to the Discourse repository. However, the fix will result in a gap in the analytics report due to the logging of requests issue.

1

The consolidated view to be specific.

It started yesterday and today was affected as well.

I thought the boards are pretty active yesterday and today and we were expecting some new records.

weird analytics
weird analytics3840×1804 1.03 MB

Major Changes:

  • We had a downtime in the middle of the day for like 30 mins yesterday. It was due to an over due unpaid hosting bill. Once we paid the bill, the server is back but the site wasn’t. We had to start the app. It worked after we started the app using the command line.
  • The incident time seems consistent with yesterday analytics. It seems after the incident happened, no more pageviews were counted. Today’s page views are 0 across the different users segments.

That’s all.

The other analytics looks healthy, no?

2 Likes
7

I have the exact same behavior. Hosted on Digital Ocean. Any information will be appreciated.

I installed the data-explorer plug in right before this happened.

image
image1192×852 79.7 KB

3 Likes
9

We’re looking at this with @tgxworld and @eviltrout, could be a bug.

6 Likes
10

Apologies, this commit will fix it:

https://github.com/discourse/discourse/commit/096eca0ee813fa5ba79d76e6012f251e5f85a8e4

Unfortunately the issue was with the logging of requests, so there will be a gap in your report.

15 Likes
11

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