"double" notification when @mentioned in chat

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The discussion revolves around the usability of double notifications when @mentioned in chat. Canapin questions the usefulness of having both a chat icon notification and a separate notification for mentions, suggesting a simpler approach. sam agrees, proposing to simplify the chat icon to only show a blue circle for new activity, while relying on notifications for important alerts like mentions or DMs. markvanlan expresses concern about losing the ability to track personal chat via the green bubble, while sam clarifies the intent to unify notifications, using distinct states for different types of activity—blue for general chat, blue for mentions, and a different indicator for new DMs, with plans to refine this further in the future.

1

I saw that you added notifications for @mentions in the chat.
However, are these “double notifications” really useful?

double notification

I’d rather have only the chat icon notification.

The mention that triggered this:

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6 Likes
2

Absolutely hear you on this, it is certainly confusing.

@markvanlan / @awesomerobot maybe we switch the notification on the chat bubble to be much simplified:

  • Only show “blue” for now. No number - this is the only special state it can have:

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  • We give it special state when there are channels/dms with new activity (it rolls up all the blues)

Then we rely 100% on notifications for important stuff. The circle just means … hey there is some new stuff in chat in case you dig in.

Long term with sideburger this whole icon may go away…

4 Likes
3

I really worry about this for me personally… I use the green bubble with count to show me when I need to check personal chat. Less for mentions as I check the core notification.

I’m curious what you mean by this - if we have distinct enough state for “you have unread DMs” I’d be happy!

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4

I guess my point is:

  • Not super important - something happened in chat → blue circle on chat icon
  • Important - but not critical - you were mentioned in chat → blue (1) count on notifications
  • Very important - New DM message in chant → green (1) count on notifications

We need to unify our notifications and not create a “unicorn” type system for chat.

Long term with sideburger once @osama is done:

  • Not super important - something happened in chat → blue circle on chat icon (TBD how we deal with this)
  • Important - but not critical - you were mentioned in chat → blue (1) count on notifications
  • Very important - New DM message in chant → green blue (1) count on notifications
6 Likes