I am trying to delete site feedback category, but I see the message of “Can’t delete this category because it has chat channels”. Anyone knows what the problem is? There is only one post created by the system in the category.
Thank you so much
AI-generated summary
eddie.kim0 sought help deleting the “Site-feedback” category, encountering an error stating it couldn’t be deleted because it had chat channels — despite only containing a system-generated post. khenmu clarified that the issue was tied to hidden chat channels, not the topic itself, and advised enabling the chat feature (if disabled) and then deleting any associated chat channels. eddie.kim0 initially misunderstood and tried disabling instead of deleting, but after clarification from khenmu — who corrected their own wording — eddie.kim0 successfully deleted the chat channels and then the category. khenmu apologized for the earlier confusion, attributing it to fatigue. The key takeaway: to delete a category blocked by “chat channels,” enable chat (if needed), then explicitly delete the channels — not just disable them — before attempting category deletion. eddie.kim0 confirmed the solution worked and expressed gratitude.
And I cannot delete the post created by the system
This should work if you delete any chat channels associated with the category.
You can always create more chat channels afterwards.
I cannot disable. The posting is from the system. I mean “About the category” post.
I am not talking about the topic posted there. 
If your site does not have Chat enabled in the site settings, enable it, then try deleting the chat channels. You should then be able to delete Contribute > Site feedback (without needing to delete the topic).
I enabled the chat-plugin and chat-plugin-integration as you mentioned, but still I am seeing the same result.
Did you disable delete the chat channels?
edit: I’m very sorry, I meant to say ‘delete’, not ‘disable’.
As you mentioned I just enabled it. Do I need to disable them again? Anyway there is no chat channel, as I did not open the page to anyone at this moment.
Sorry; I meant for you to delete the chat channels. I just edited my post above.
Wow it works!
I enabled chat and then deleted all the channels in the chat. Then, it was enabled to delete the site-feedback category.
Super thanks!
You’re very welcome, friend.
I’m sorry for not having been as clear as I would like to have; it’s late here and I’m tired.