After we have restored the production backup into our staging site we are unable to login to our staging portal.
Can someone please take this up on priority ?
AI-generated summary
The discussion revolves around Unable to login to staging site after the backup has been restored. Srujan_Madderla is experiencing issues logging into their staging portal after restoring a production backup. They are being redirected to SSO and then to the production URL instead of their staging URL.
Srujan_Madderla provided more details about the issue, and dax suggested checking a related discourse topic on logging back in as admin after locking yourself out with read-only mode or an invalid SSO configuration.
Firepup650 recommended trying the /u/admin-login URL to receive an email with a login link. Meanwhile, JammyDodger and [/t/-/290840/5) suggested alternative solutions, such as seeking priority assistance through the Marketplace or considering managed hosting with dedicated support.
it is being redirected to SSO and the above error is shown kindly help on priority
If you’re looking for priority assistance you could contract someone in the Marketplace. Alternatively you may consider managed hosting (with ourselves or other providers). They often provide priority/dedicated support as part of their paid plans.
Sure will think about it.
But can someone help me login before that ?
Our community is very helpful so I’m sure someone will chime in if they can help. Though just as an FYI, asking for priority assistance for free help is often considered poor etiquette.
Then see
Hi Daniela,
Now our staging url is being redirected to production URL
When i type my staging URL the production URL is getting loaded how can we check this ?
Today i have took a backup from prod and imported it into staging from UI
after importing the Backup i have restored it.
After successful restore i was unable to login.
Now i am being redirected to prod portal
What if you try the /u/admin-login URL they suggested? I believe that should email you a link you can use to log in.