The issue concerns forums with personal messaging disabled still prompting users to send personal messages after three replies, leading to accidental topic creation. twofoursixeight reports that clicking the message prompt results in creating a new topic instead of sending a private message, providing a link to an example where this occurred. They also mention notifying the forum staff, including the admin Josh, via the moderators group. Moin agrees the behavior should change and suggests adjusting the “get a room threshold” setting. JammyDodger references a prior UX discussion on the topic and suggests closing this issue as it is already known. twofoursixeight acknowledges the information, and JammyDodger recommends moving it out of the bug category.
This issue causes people to accidentally create topics on the forum after replying to the same person 3 times in a row. Noting that personal messaging on the forum is disabled. I don’t have any pictures of this issue, but I have reproduction steps and a topic that somebody accidentally created on the forum for evidence.
Reproduction [not tested]
Reply to somebody 3 times on the forum until it tells you that you can send a “personal message” to them.
Click the button to send a message to them. It will end up prompting to create a normal topic instead of sending a message to them for some reason. This results in people accidentally creating topics.
Example:
[Reply #13 of topic states they thought they were sending a personal message to someone but accidentally created a topic instead.]
Update: I would like to update that I recently told the staff of the forum about this issue as messaging is disabled in that forum. There is no good way to reach it other than the moderators group so I reached to that section of the forum. Josh is the admin of the forum but they aren’t in the moderators group, but I reminded the moderators team of this issue: