Chat buttons not working

AI-generated summary

Chat Buttons Not Working Issue

ranjeet reported that chat buttons are not working after the latest update, despite trying safe mode and disabling all plugins. They shared error screenshots and videos. Lilly suggested checking the official plugins in safe mode and inquiring about unofficial plugins. ranjeet confirmed no unofficial plugins were used and provided more screenshots and videos.

Moin was able to reproduce the issue, identifying the problem as occurring when default channels are deleted, public channels are disabled, and no direct messages (DMs) are present. The workaround is to start a DM or enable public channels. JammyDodger inquired about a resolution to the issue.

Chat buttons are not working after latest update
I even tried disabling all the plugins and safe mode.
Please help


/chat, /chat/direct-messages is redirecting to /latest
This is the error I am getting when clicking on the chat button

1 Like

I cannot reproduce this. You still have to enable official plugins to use chat in safe mode. When you go into safe mode, are you checking the boxes like this? If not, try those options and see if it works.

What other plugins are you running? any un-official ones?

2 Likes

I am not using any un-official plugin
I also tried those options in safe mode


Did you manage to get this working? :crossed_fingers:

I can reproduce the problem. Somehow, there is an issue when you delete all default channels, disable public channels, and there are no DMs. Everything works fine until you open full-screen chat. That does not work, and because the chat button opens the chat in the mode you used last, the button is broken.
As a workaround, you can change one of the parameters needed to reproduce the issue, e.g., start a DM or enable public channels.

2 Likes