Is there anything else that needs to be done after click "Solved"?

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After Marking a Topic as “Solved”

@Zoe asked for advice on managing the community forum after marking a topic as “solved”. They wondered if there’s a need to lock the topic.

@NateDhaliwal replied that solved topics will automatically close 7 days after the last reply by default. This duration can be adjusted using the solved topics auto close hours setting.

@Moin added that locking the topic depends on the community’s preference. They also mentioned that the default solved topics auto close hours setting is 0, and there’s a category setting to close solved topics.

@Zoe thanked the respondents for their help, expressing a clearer understanding of the feature.

1

Hello everyone,

I’m currently learning how to manage our Forum community and would love some advice.

After marking a topic as “solved,” is there anything else I should do, such as locking the topic? Today, I noticed two older popular topics that already had solutions, so I marked them as “solved,” but I’m unsure if any additional actions are needed.

I would appreciate any advice. TIA.

2

Hi @Zoe , welcome to the Meta!
Topics which are solved will close 7 days after the last reply by default. After 7 days after the last reply, System will close the topic.
You can change the time from 7 days using the setting solved topics auto close hours.
Hope this helps!

3

I think that depends on your community. Do you want others to still be able to post in solved topics? Do you close topics after some time anyway?

I think the default of the solved topics auto close hours site setting is 0.

The image displays a setting related to automatically closing solved topics after a specified number of hours once the topic has been marked as solved, with an input field to set the number of hours or disable the auto-closing feature by setting it to 0. (Captioned by AI)
The image displays a setting related to automatically closing solved topics after a specified number of hours once the topic has been marked as solved, with an input field to set the number of hours or disable the auto-closing feature by setting it to 0. (Captioned by AI)1061×186 41.4 KB

Additionally there is a category setting to close solved topics
The image displays text explaining that a topic marked as "Solved" will automatically close a certain number of hours after the last reply, with a blank field likely intended to specify the number of hours. (Captioned by AI)
The image displays text explaining that a topic marked as "Solved" will automatically close a certain number of hours after the last reply, with a blank field likely intended to specify the number of hours. (Captioned by AI)940×240 31 KB

4

Hi @NateDhaliwal @Moin

Thanks for all your help. Now I have a clearer understanding of this feature.