Having Issue In enabling the Discourse Helper AI Assistant

Product Support

AI-generated summary

User Sidi_Codet reported difficulty finding the Discourse AI Helper in the admin panel while using Discourse’s Hosted Service. Lilly clarified that the AI Helper was initially limited to Enterprise customers, referencing official documentation and screenshots to illustrate the interface. Sidi_Codet confirmed they are on the Business Plan. Falco initially confirmed AI Helper’s Enterprise-only availability but later announced it is now accessible to Standard and Business plans, sharing a link to the official announcement. Sidi_Codet thanked Falco for the update. The thread confirms the AI Helper’s expanded availability beyond Enterprise, resolving the user’s issue.

1

I’ve been searching the admin panel for the Discourse AI helper, but I’m not getting any results.

Note: We are using a Discourse Hosted Service

Thank you!

2

what hosting plan are you on?

Are you looking for the ai helper setting or the Discourse helper persona?

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These topics should have all the info you need:

3

On Business Plan!

This is a screenshot of a computer interface, possibly from a software application, displaying a dialog box with the title "AI" in a web browser. (Captioned by AI)
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4

Currently the AI Helper is only available to Enterprise, but the plan is to roll it out to other plans in the coming months.

5

It is now available @Sidi_Codet

6

thank you , @Falco