This is less of an issue and more of a summary of what I just spent the last 2 hours trying to debug - hopefully it’ll save you some time! I followed the instructions to a T for installing Discourse on DO. Booted it up and tried to set up my admin account. Fail. The verification email never went through. I went through alllllll of the troubleshooting documentation and eventually contacted DO support to see if I was being blocked somehow. Nothing. If your emails aren’t going thru on DO (via Mandrill specifically, not sure if this is true for others): If you set up your app.yml using an IP as your host instead of a domain, that’s the root of your issue. The notification email is coming from noreply@IPaddress which DigitalOcean or Mandrill or someone in between views as no bueno. Set up a second admin account thru the CLI Log into Discourse and go to the admin panel. Change your notification email to a non-IP-based email account (preferably the one you have connected with Mandrill) Save that Log out of your second account and regenerate the verification email for that first account. Success Hope that helps!

Others have discovered this as well. We should block bootstrap if an IP address is set up as the mailing address, or at least put a comment to that effect in app.yml and the cloud install doc.

Issues with sending initial verification email on DigitalOcean

Product Support

codinghorror (Jeff Atwood) 30 Septiembre, 2015 08:48 3

For now I updated the email troubleshooting guide to explicitly cover this scenario. Thanks for the feedback, sorry for the frustration.

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Not receiving initial admin email verification. Install issue? Self-hosting email	3	1625	14 Octubre 2015
DigitalOcean + Siteground Email won't work Self-hosting unsupported-install	9	2221	2 Marzo 2019
Trouble with Email Verification After Discourse Installation Self-hosting email	8	758	3 Mayo 2024
Not Receiving Admin Verification Email After Setup Product Support	4	336	21 Junio 2025
Verification Email will not send due to errors caused by Docker filesystem Self-hosting email	23	7183	4 Septiembre 2015

Issues with sending initial verification email on DigitalOcean

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